Shipping Information

Shipping Policy

Although we live in a globalized world, at this time, we are only able to ship within the United States. All orders will be shipped by USPS Priority Mail for a flat rate of $12. Orders with a subtotal over $150 are eligible for USPS Priority Mail shipping for free. Orders with multiple items will be shipped under this one flat rate fee.

Because all of our products are handmade, it can take up to 3 business days for your order to ship. A good thing is always worth waiting for.

Are you in a hurry to get your Tram-Anh LK Designs item? Contact tramanh@tramanhlkdesigns.com for pricing on next day air shipping.
 

Return and Exchange Policy

Not completely satisfied with your item? No worries! We can help you with returns or exchanges. To initiate a return or exchange, please contact tramanh@tramanhlkdesigns.com.

Returns: 

• If you received the incorrect item, or if your item was damaged or defective, please contact us for a return shipping label. We will only cover the cost of return shipping in the case of incorrect, damaged, or defective merchandise.

• If you simply want to return your item for a full refund, package it up and ship it back to us via USPS or UPS. You are responsible for return shipping costs.

• Please use a tracking service, as we are not responsible for packages that get lost in transit. 

Exchanges:

• If you would like to exchange your item for a different size, package it up and ship it back to us via USPS or UPS. You are responsible for return shipping costs.

• Please use a tracking service, as we are not responsible for packages that get lost in transit. 

• Once we receive your returned item, we will cover the cost to send you the replacement item within 3 business days.

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